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Do you have an employee looking to cash out annual leave? In these scenarios, When “cashing out” annual leave, you are required to pay the full amount that they would otherwise have been paid, including super contributions. To cash out annual leave f...

What is the difference between deleting and voiding an invoice

Looking for a complete list of transactions? Pull up a General Ledger report. A General Ledger report in QuickBooks Online shows a list of transactions from all accounts for a specific date range. Examples of these accounts include the asset accounts...

I just need to know how to change a accidentally hit payment received back to unpaid

Learn how to set up Single Touch Payroll (STP) in QuickBooks Online. Step 1: Set up ATO Supplier Settings From the left menu, select Employees. Select the Payroll Settings tab. Under Business Settings, select ATO Settings. From here the steps differ ...

Learn how to get transactions from your bank or credit cards and manually import them into QuickBooks Online. Online banking is one of the biggest timesavers in QuickBooks Online. When you connect your bank and credit card accounts, QuickBooks automa...

Learn how to record JobKeeper 2.0 payments in the pay run. This process will ensure you are using the correctly named pay categories without having to create the pay categories yourself. Note: This article will refer to fortnights as the ATO's predef...

A customer paid 2 invoice amounts together. Both invoices are showing as overdue. How do i mark them as paid?

If the opening balance for one of your accounts is wrong, you can edit it through the Register (or Account history) for the account. To edit a wrong opening balance: Select the Gear icon at the top, then Chart of Accounts. Locate the account, then go...

To record a GST Payment (BAS Payment) in the GST centre: Go to GST, then navigate to the To Do tab. Select Record Payment on the activity statement you want to record a payment against. Enter the Amount paid. Select the Account the payment was withdr...

Learn how to use Google Single Sign-On (SSO) to sign in to QuickBooks Online. Sign in to your QuickBooks account using your user ID and password. Google SSO allows you to sign in to your QuickBooks Online account using your Google credentials. With G...

Looking to update your chart of accounts in QuickBooks Payroll to QuickBooks Online? The chart of accounts page consists of 2 sections: Primary accounts: These accounts are required and are the accounts that will be used if no location specific accou...

Apologies for all the questions on forms but it represents our business and hence we are very fussy! :-) Statements It appears as though we cannot create our own and have to use the QB template. Is there any way we can change shading in the heading f...

Learn how to delete your data in QuickBooks Online and start over with new books. Sometimes you need to start fresh with a new QuickBooks Online company. If you're a new customer, you can simply start over. If you've used QuickBooks for a while, you ...

Payroll Journals Setup Overview The setup of your payroll accounts determines the journal entries that you use to record payroll expenses. Learn how you can easily add and match journal entry to transactions from your online bank account. Default Set...

Did you enter in the wrong Rate or Quantity to an invoice? Do you need to make other changes to an invoice you've previously created? Follow the steps below: How to edit an invoice Go to Get paid & pay and select Invoices (Take me there). Scroll to t...

As the end of the year approaches, you will need to complete certain tasks in QuickBooks Online to close out the old year and prepare for the new one. The following sections can help guide you through these year-end tasks to make the ending of one ye...

Need help recording your Cash Boost stimulus payments? The process has four steps: Set up a clearing account to record the BAS payment Set up an Other Income account to record to CashBoost payment you will receive Enter a journal to ensure the transa...

Did you create an invoice by mistake and now need to delete it? Follow these steps! How to delete an invoice Go to Get paid & pay and select Invoices (Take me there). Find and select the invoice you wish to delete. On the Invoice page, select More at...

To record a GST Refund in the GST Centre: Go to GST. Under To Pay, select Record Refund. Select the Account the payment will be deposited into and the Date of the refund. Input any Memo for the transaction. Select Save. To record a Refund when you do...